Research Fellow at PARC
Dan has been working for me for almost three years now on an NSF-funded research project to develop smart, context-aware support for promoting peer-to-peer service transactions (within the sharing economy). He's been working as both a UX researcher and interaction design lead in a large distributed team and has been a fantastic collaborator that everyone gets on with. Dan is hardworking, diligent, self-directed and creative and very knowledgeable about all aspects of user experience design, particularly crafting usable and efficient interaction designs. His background in journalism makes him an excellent communicator and writer. And he is also fearless about learning new skills and mastering additional tools.
Dan jumped in with only short notice on a deadline-drive project and was rapid, reliable, and creative with wireframes that needed to be done right away. He was responsive to client needs and even anticipated some, designing some new and effective ideas from scratch.
Director of User Experience & Digital Strategy at Dogtown Media
Practice Lead at Fluid
Dan is a taxonomy and metadata master. We threw him into a project with unfamiliar products and he became a subject matter expert in a really short time. He also did a spot on site architecture and proposed interaction ideas for the design phase of the project. Dan has a great sense of humor that enhanced the working process. I enjoyed working with him and would do so again.
Entrepreneur / Accomplished Media & Technology Executive
Daniel was able to analyze our UX/UI needs immediately and offered up creative insights that helped us better understand the task ahead of us in redesigning the user interface and enhancing the user experience of our site. I highly recommend him for his deep knowledge of user experience and his ability to distill issues and guide the non-expert to potential solutions.
My name is Dan Turner, and I'm an Interaction and Product Designer based in lovely and active Oakland, CA. Design is how something works, so I design. And I design and lead teams to collaborate on gaining insight and building delightful things. (No relation to Brock Turner; sorry that had to be said.)
My story? I'm a graduate of MIT and the UC Berkeley School of Information, have a background in journalism, and nowadays I present as a strong advocate for the user and user-centered design. My past work has taught me to question assumptions while being able to ask people to explain things to me as though I were five years old. Try it. It's a good way to learn and to make a connection.
I've worked on public good projects that are set to become the open-source reference model for thousands of communities around the world, on shipping commercial apps for professional hospital staff, and on rapid projects for food security.
In addition, I've taught UX at San Francisco State University and for MPICT.org, where I trained community college instructors on how to model their own design programs. If you want to hear my opinions on the practice of UX, you can find things I've written in UX Magazine, The Pastry Box Project, Boxes and Arrows, and A List Apart; I was also a chapter co-author of the ASIS&T Book of the Year, The Discipline of Organizing. You can probably find me tweeting at @ddt and participating and moderating the User Experience Design Slack Group, for which I also organize a monthly meetup.
Critical thinking is a key part of my work, and a key part of what I'll bring to any project or product. Too often we get caught up in building, or applying a cool new tool, without asking the basic questions of, "What problem does this solve, for whom, and how do we know this?"
I can promise I'll always bring that thinking to bear, all in service of producing a better result for the user. And that makes for a better product and return for you. Let's work together!
Let's put the "why?" in UX
Featured writer for A List Apart, Boxes and Arrows, UX Magazine, KQED Pop Culture blog. Chapter co-author of the UX textbook, "The Discipline of Organizing". Speaker at SF Design Week 2016 and guest lecturer at General Assembly.
I've taught Interaction Design at San Francisco State University, CCA, and for the Mid-Pacific Information and Communication Technology Center (mpict.org). it was exciting to see my students take back what they've learned to bring innovation to their companies, or start their own.
Currently based in the SF Bay Area, I’m really, really interested in taking what I’ve learned, working collaboratively, and helping shape tools for journalists, researching the future of news, and working on educational projects and tools.
I carry with me two lessons I've learned from being a designer and a journalist:
- If you know how an app works, then you are not the user.
- If your mother tells you she loves you, get a second source.
When I’m not mulling over why the rule of thirds seems to work, or figuring out how this or that could work better, I’m reading policy and/or comics, on my bikes, or trying to share my love of magazines and books.
I have lectured at General Assembly, mentored at Code for America, and led design and development teams to win awards at a range of hackathons for public-good projects. Let me help you figure out what problems you can solve, and we can build a better world together.
Recent Reading List
(In case you want to know what's been influencing me, or the range of thinking I can bring to your project or company.)
Badass: Making Users Awesome by Kathy Sierra
The Four Steps to the Epiphany by Steve Blank
Lean Customer Development by Cindy Alvarez
Setting Up Overall Processes:
Design for Real Life by Eric Meyer and Sarah Wachter-Boettcher
Lean UX by Jeff Gothelf
UX for Lean Startups by Laura Klein
Sketching User Experience by Bill Buxton
Designing for the Digital Age: How to Create Human-Centered Products and Services by Kim Goodwin
Well-Designed: How to Use Empathy to Create Products People Love by Jon Kolko
Just Enough Research by Erika Hall
Interviewing Users by Steve Portigal
Practical Empathy by Indi Young
Humble Inquiry by Edgar H. Schein
Rocket Surgery Made Easy by Steve Krug
Important and Deeper Thinking:
Geek Heresy by Kentaro Toyama
Things That Make Us Smart by Don Norman
Design, When Everybody Designs by Ezio Manzini