Hello again!
If you’re coming here directly: I’m Dan Turner, Senior Service Designer with a a solid track record of thoughtful, research-based work that helps real people solve real problems. I’ve helped VA.gov significantly reduce times to deliver digitized forms and HHS to modernize budget and operational processes.
I help teams and companies practice critical thinking about what problems need to be solved, for whom, and how we can learn what impact we might have in the world for the better. It can be the more challenging path, but in my experience it leads both to better and more successful products as well as better, happier, and more effective teams.
If you want a quick overview of my past positions and education, there’s a resume (PDF) for download. For more details and case studies, feel free to download my portfolio (PDF). If you digest your information more in LinkedIn format, here’s my LinkedIn profile.
