Let's Put the Why in UX
Hi! My name is Dan Turner. I'm an interaction and product designer, a graduate of MIT and the UC Berkeley School of Information, and a strong advocate for the user and human-centered design. With a background in science and journalism, I've led teams that have built award-winning ideas and helped projects find the right direction and mission.
Most recently I was a team Product Designer at the design agency Potato, researching and building a powerful internal tool for a new market for a Fortune 60 company. Previously I was Lead Product Designer at Open Garden, helping people share their connectivity and create "the internet of us".
You can read my published articles, browse my recent work, or see what people say about me. I also moderate the Ethics channel on the Designer Hangout Slack, help edit the Designer Hangout magazine, and was lead author of their Code of Conduct. This year I was a Community Guide for the OpenIDEO Amplify disability challenge.
I race bikes, mentor new bike racers, and mentor new designers; I love working with people who have backgrounds in diverse fields.
Think of me as a generalist with a lot of specialties. Always glad to talk! Tell me what you're doing.
If you know how it works, you are not the user.
If your mother tells you she loves you, get a second source.
Internal Tool for Google (contract through the Potato Inc.)
At the design agency Potato, I researched systems and build service design templates to help build an MVP for a new Google internal tool for managing a nationwide service in a new market. I also contributed to building the information architecture, component system, and designed and tested prototypes. Details currently under NDA.
As Lead Product Designer, I helped the company go from a technical idea to a fully usable and highly rated mobile application on Android and iOS.
BTG Talent Portal
Working with Laura Klein, helped research user and stakeholder needs, then led IA and interaction design for a new, responsive web site.
hOurMobile Mobile Timebanking
As researcher and the primary interaction designer, I took research and created new features and designs for a new reference design for timebanking apps.
Clorox Professional and TouchPoint
OneDrop Service Design
Led the research-based redesign of Clorox's Professional web site. Seeing the usability gains for customers, Clorox contracted us to design a tablet app for their mobile sales force.
Born from real needs of food-insecure people, the SNAPMapper app won at civic hackathons and was cited by Code for America.
Information Architecture for Fluid
Contract IA work for Fluid Inc. Led building a new taxonomy and site structure for major commercial good client.
Led the OneDrop team, designing a service-design-based system for helping homeless populations gain access to clean water. Winner, 2016 Global Service Design Jam, San Francisco.
Voting Advice App
Working at the Helsinki Institute for Information Technology, I led research and prototyping of a voting advice app for emerging African democracies.
Moderator of the Ethics channel on the User Experience Design Slack channel, which hosts conversation and community for engaged designers and thinkers around the world. Former mentor for Code for America, volunteer at Open Oakland, organizer of Designer Hangout Meetup.
For a design challenge, conducted research, interaction, and motion design for a mobile app to connect parents and caretakers. Also designed web-based dashboard companion for pediatricians.
The Discipline of Organizing
Chapter co-author of the first edition of this graduate-level textbook on information architecture and its application in technology and design.
I recommended and conducted the evaluation of a shipping app based on the developer's tight time frame and limited programming resources. The goal was to find, within a week, the top trouble spots to address for the next revision of the iOS app.