Zerobase.io, Lead Designer
Led remote volunteers building a privacy-first, accessible, non-profit, COVID contact tracing system for communities and health officials. I shipped a responsive web app for government offices in Costa Rica.
Responsibilities
Collaborated with legal and medical experts to implement content strategy, transparency, and data ethics
Managed agile design teams and workflows, mentored and managed junior designers
Built user research and usability tests processes, reducing task failure from over 60% to zero
Managed creation of design strategy and design system to work across cultures, languages, and a11y ranges (including designs tested in direct sunlight on world phones)
Built information architecture, wireframes, high-fidelity screens
Zerobase.io was a group of remote volunteers building a privacy-first, accessible, non-profit, and ethical contact tracing system for communities and health officials.
Desktop dashboards to prioritize communications around potential exposures proved to help site administrators act quickly.
Rough and underdesigned prototypes helped us present to potential clients as well as refine our designs for complicated site needs.
Bringing disparate and rapidly changing information about potential exposures into a central dashboard (here with custom colors for the client) could make the difference in reducing the spread of COVID.
Low-fidelity wireframing and interaction testing was very helpful for better understanding of how custom deployments across languages and cultures (here, for a government office in Costa Rica) might affect menu and other design.
With accessibility and cultural meanings in mind, I created Zerobase's design system