Service Design orchestrates diverse background and foreground services and processes to provide a coherent and make your company and your users more efficient.

And that’s where I come in.

Hi! My name is Dan Turner. I'm an experienced service designer and design strategist. I’m a graduate of MIT and the UC Berkeley School of Information, and a strong advocate for user-centered and ethical design. With a background in science and journalism, I've led teams that have built award-winning ideas and have been a tested leader in civic tech, agency, startup, and academic environments.

Most recently I have been a Senior Service Designer for public projects, providing improved processes and efficiencies for clients at VA.gov and the Assistant Secretary for Administration at HHS.

I can help your project or company learn how to tackle difficult and even wicked problems.

You can read my published articles, browse my recent work, or see what people say about me. I also moderate the Ethics channel on the Designer Hangout Slack, help edit the Designer Hangout magazine, and was lead author of their Code of Conduct. I have mentored with CITRIS, the Design Gigs for Good community, and as a Community Guide for the OpenIDEO Amplify disability challenge.

I race bikes, mentor new bike racers, and mentor new designers; I love working with people who have backgrounds in diverse fields.