Fulfilled by Google
As part of an agency team, we were tasked with designing an internal service for administering a two-day delivery service that included customers, Google, and third parties. The service had to monitor the status of items and alert when problems arose.
Responsibilities
Facilitated kickoff and other workshops with client
Documented and visualize complex business processes (Internal Control Metrics, budget reporting, Standard Operating Procedures)
Visualized budget processes
Stayed nimble to address client priorities